Privacy Policy

Effective Date: November 19, 2024

Gedeon Medical Center (referred to as "we," "our," or "us") is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, date of birth, phone number, email address.
• Health Information: Medical history, diagnosis, treatment plans, medications, test results, and insurance information.
• Billing Information: Credit card details, insurance policy numbers, and related financial data.

2. How We Use Your Information

We use your information for purposes including but not limited to:

• Providing medical treatment and services.
• Communicating with you about appointments, treatments, and follow-up care.
• Billing and processing insurance claims.
• Complying with legal and regulatory requirements.
• Improving our services through feedback and research.

Note: SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes.

3. Opt-In and Opt-Out

Opt-In: By providing your contact information, you consent to receiving appointment reminders, health updates, and related communications from us via phone, email, or text message.

Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any of our messages. You may also opt out of emails by contacting us directly using the information below.

Please note that opting out of communications may affect our ability to send you appointment reminders and other important updates related to your care.

4. How We Share Your Information

We may share your information as permitted or required by law, including with:

• Healthcare Providers: For continuity of care and coordination with other medical professionals.
• Insurance Companies: For claims processing and verification.
• Regulatory Bodies: To comply with federal, state, or local laws.
• Business Associates: Vendors and service providers who assist us in operating our practice, subject to strict confidentiality agreements.

Note: We do not share phone numbers or SMS consent information with third parties or affiliates for marketing purposes.

5. How We Protect Your Information

We implement appropriate administrative, technical, and physical safeguards to protect your information, including:

• Encrypted storage of electronic health records (EHRs).
• Access controls to restrict information access to authorized personnel.
• Regular training for staff on data privacy and security protocols.

6. Your Rights

You have the following rights regarding your personal and health information:

• Access and Copies: Request access to or copies of your medical records.
• Amendments: Request corrections to your medical records if you believe they are inaccurate.
• Restrictions: Request restrictions on certain uses or disclosures of your information.
• Confidential Communications: Request communication through specific means (e.g., only by mail).
• Complaints: File a complaint if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the details below.

7. Cookies and Online Privacy

If you use our website, we may collect non-identifiable data such as browser type and visit frequency through cookies to improve your online experience. No health information is collected through our website unless explicitly provided by you.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. Updates will be posted on our website and at our office.

9. Contact Information

For questions, concerns, or to exercise your rights, contact us at: